The many reasons your Starbucks coffee now takes 30 minutes to make - and the 'Big Brother' tech they've introduced to speed workers up

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The many reasons your Starbucks coffee now takes 30 minutes to make - and the 'Big Brother' tech they've introduced to speed workers up

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No wonder millions of customers have ditched Starbucks after complaining of painfully long waits for a coffee. Now, the true extent of the collapse in service speed has emerged. One in 12 customers now waits between 15 and 30 minutes. Before the pandemic, almost no one waited that long, new figures from industry data experts show. Incredibly, during the first three months of this year, one in every 50 orders took more than half an hour.
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